Shipping is done on Monday or Tuesday to ensure a short transit for the plants.
Shipping days for non-plant related order may vary.
No, we want everyone to have a fair and equal chance of buying a particular product.
Processing an order can take up to 7 days. We will try and expedite it as best as we can!
After your order has been processed and dispatched, the delivery itself takes 3-4 working days within Austria and can take up to 8 days within the EU.
Because of the current situation regarding Covid 19 , it is possible for certain delays to occur. That is beyond our control.
We make sure to pack as best as possible but minor damages(yellow or torn leaves, reparable damage to stem, slightly torn roots) to the plant can be expected due to shipping.
However, if the plant seems to have irreparable damages, please send us photos of the said plant immediately after receiving. Any photos taken after repotting/pruning or any other changes cannot be taken into consideration.
No, the pictured plants are for reference. Natural variation between plants is normal and to be expected.
Pre orders are not possible.
Yes, you can pick up your order at Mumbai Cuisine, Stremayrgasse 6, 8010 Graz.
Please make sure you pick up your order within 3 days.
Send us one or more pictures of the damaged goods inside the packaging within 24 hours so we can find a resolution as quickly as possible!